Quality Support Technician

Quality Support Technician

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As a Quality Support Technician in Building Construction Products (BCP), you'll play an important role in supporting quality across the production area. You'll help lead a small team of Auditors and Quality Technicians, working together to spot, record, and sort out quality issues. Your job will involve investigating problems, keeping accurate records, and making sure products meet the right standards before they move on.

As a Quality Support Technician, you are accountable for, but not limited to:

• Following and encouraging safe working practices to help keep the work area safe and productive.
• Spotting and investigating defects using clear processes to make sure products meet quality standards.
• Reporting problems clearly to team leaders and suppliers so they can be sorted quickly.
• Working with others to share information and solve quality issues together.
• Using problem-solving skills to fix issues and help improve how things are done.
• Recording defects and tracking repairs using the computer system to make sure nothing gets missed.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

What You Can Demonstrate:

• Attention to Detail: Able to follow clear processes and spot defects accurately during production.
• Problem-Solving Skills: Comfortable working through issues and finding practical solutions to keep things moving.
• Good Communication: Can explain problems clearly to team members, suppliers, and other departments.
• Technical Understanding: Able to read engineering drawings and use basic computer tools like Excel and PowerPoint to log and report issues.

What You May Have:

• Previous supervisory experience, ideally within a production or quality environment.
• Experience using hand measuring tools such as CMM and Faro Arm.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

One Company, Limitless Opportunities:

Caterpillar is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing and related services through our Financial Products segment. Careers at Caterpillar are limitless, we have opportunities in Engineering, Human Resources, Manufacturing, Marketing, Sales, Supply Chain and so much more. You can create the career you want. It's your time and talent, make it count.

Our Sustainability Commitment:

Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action. It is part of who we are and what we do. We actively lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build.

Benefits: 27 days annual leave plus Bank holidays - opportunity to buy and sell, Bonus, Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%, Contributory share scheme - Caterpillar will match 50% of the employee's contribution, optional flexible benefits including access to private health and dental care plans, EV car lease etc.

Travel: Not required