Program Manager - Solutions Engineering & Technical Sales

Caterpillar Inc. Job Opportunity

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you are joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We are committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Role Definition

Leads the development and execution of Large Electric Power Solutions' (LEPS) Engineering and Technical Sales processes and programs, collaborating within LEPS, across the Electric Power Division and other CAT divisions, and with CAT dealers.

What You Will Do

Leads critical Solutions Engineering and Technical Sales initiatives to enable the achievement of our 2030 Strategy.

Major focus area will include executing modular solutions design programs to support extensive global scaling for Diesel and Gas generator packages.

Manages metrics, dashboards and leads the development of necessary processes and tools to monitor and drive performance.

Plans and directs programs and projects viewed as critical to department and the enterprise.

Plans and monitors program development to ensure quality standards and goals are achieved.

Degree Requirement

Degree or equivalent experience desired

What You Will Have

Alignment: Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies.

• Involves team in discussions focused on clarifying and improving broad commitment.
• Interprets the organization's vision for external stakeholders.
• Establishes clear expectations and accountabilities linked to the vision.
• Develops methods for effectively and consistently communicating strategy and operational goals.
• Helps managers tailor approaches for mobilizing their team around the strategy.
• Refines operational priorities over time to preserve alignment with vision.

Data-Driven Decision Making: Knowledge of the data-driven decision-making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals.

• Applies an assigned technique for data-driven thinking in a Decision-Making process.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Participates in the process of choosing KPIs and metrics to influence decisions.
• Utilizes the basic data collection and evaluation tools and techniques.

Influencing and Negotiating: Knowledge of effective influencing tactics and strategies; ability to negotiate successfully across the organization in a constructive and collaborative manner.

• Develops basic persuasive arguments.
• Discusses organizational culture around providing input on decisions.
• Uses active listening skills and probing techniques to surface opportunities to influence.
• Works to achieve win-win in outcomes.
• Focuses on issues rather than personalities.
• Presents own position and listens attentively to position of others.

Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.

• Maintains a strong internal network that promotes informal collaboration.
• Shares information that may be relevant to other teams across divisions.
• Assesses the potential synergies from combining common practices across teams.
• Identifies differences among teams that could cause barriers to effective integration.
• Applies relevant information gathered from comparable teams to own team.

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as one primary considerations in all business decisions and ability to leverage that information in creating standard customer solutions.

• Communicates the importance of customer needs/expectations and commits to resolving them.
• Researches and verifies customer needs and expectations.
• Helps link customer needs and expectations to organizational objectives

Program Management and Relationship Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives. Ability to establish and maintain healthy working relationships with customers and peers.

• Evaluates risks and vulnerabilities and creates contingency plans.
• Clearly communicates expectations of all parties.
• Conducts regular and ad-hoc program or project reviews with stakeholders.
• Coaches others in maintaining open communication among business partners and customers.
• Oversees reporting requirements, and creates monitoring and control mechanisms.
• Plans, estimates, staffs, organizes and monitors a set of projects within a program.
• Creates opportunities to educate others on customer priorities.
• Empowers others to establish collaborative, healthy relationships.

Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.

• Directs strategic alliances and partnerships for mutual benefit.
• Makes sound business decisions on behalf of the group when faced with complex and contradictory alternatives.
• Builds the strategic thinking capability of others.
• Interprets available data and analyses when creating business plans.
• Recommends ways to position the organization for long-term competitiveness.
• Prepares the group's response to key marketplace trends, opportunities, and vulnerabilities.

Team Management: Knowledge of effective team building techniques; ability to form and manage effective teams.

• Brings projects to closure and ensures capture of what can be learned from the experience.
• Leads the definition of team mission and objectives for a variety of teams.
• Employs appropriate techniques for maintaining team enthusiasm, energy, and focus.
• Ensures that team members are on board, unified, and moving in the same direction.
• Communicates both within the team and to stakeholders.
• Learns and utilizes special talents and work styles of team members.

Additional Information

• Relocation is available for this position
• Visa Sponsorship is NOT available
• Location: Griffin, GA or Lafayette, IN
• Travel expected to be 25% (Domestic and International)

Summary Pay Range: $144,960.00 - $217,320.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life