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IT Support Officer
Monitor IoT device performance and troubleshoot technical issues in customer vehicles
Bangkok
Junior
3 weeks ago
Cartrack
A global provider of fleet management solutions, vehicle tracking, and insurance telematics for businesses and consumers.
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IT Support
As an IT Support at Cartrack Technologies, your main role is to monitor and ensure the proper functioning of IoT devices installed in customer vehicles. You will also assist with technical issues that
Responsibilities
- Perform daily system health monitoring, verifying integrity and availability of all hardware, server resources and systems.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- Prepare Staff IT onboarding/offboarding checklist.
Requirements
- Bachelor's Degree related fields
- Minimum 6 months - 1 year of experience in the IT Support
- Can join immediately will be advantage.
- Excellent communication and interpersonal skills
- Able to read and write English (for an Email)
- Hands-on and a positive attitude
- Technically independent with good initiative
- Strong analytical problem-solving skills with an out-of-box approach in providing solutions
About Cartrack
A global provider of fleet management solutions, vehicle tracking, and insurance telematics for businesses and consumers.