Service Sales Representative - Automated Logic

Service Sales Representative

Automated Logic is looking for a Service Sales Representative to join our growing team! We are seeking an established Service Sales Professional supporting various outside sales activities and customer relationship management for Automated Logic. Responsible for supporting the company's interests and establishing business relationships to enhance outside sales performance.

Key Responsibilities

• Generate service contract renewals and support recurring revenue streams.
• Identify opportunities to offer value-added services, such as remote monitoring, analytics platforms, or system upgrades.
• Educate clients on new products and services within the automation portfolio.
• Assist in onboarding new customers or transitioning from installation to service agreements.
• Track service contracts, warranties, and maintenance schedules
• Report on service sales pipeline and forecast revenue.
• Develop and pursue new sales opportunities through provided leads while expanding sales in existing accounts.
• Work closely with technical teams (engineering, field technicians) to understand service requirements and relay customer needs.
• Maintain accurate CRM while reporting service sales, pipeline and forecast revenue.
• Coordinate with project managers to meet customer expectations.
• Customer service mindset with a sales-driven approach.

Basic Qualifications

• High School Diploma or GED.
• 3+ years of experience in building automation, HVAC controls, Lighting Systems, OR Service sales in a technical environment.
• Valid Driver's license.

Preferred Qualifications

• Bachelor's Degree in Mechanical or Electrical Engineering, Business, or technical field.
• Technical aptitude with the ability to read technical drawings and communicate effectively at all levels of an organization.
• Strong communication and interpersonal skills.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple tasks and priorities.
• Ability to communicate effectively at all levels.
• Team player and willing to collaborate with others on projects.

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.