Service Operations Scheduler - Data Centers

Service Operations Scheduler

The Service Operations Scheduler is responsible for matching technician resources with specific customer requirements and ensuring the seamless execution of Data Center (DC) service activities. This role requires a thorough understanding of technician availability and project timelines, coordinating resources to guarantee continuous onsite coverage for startup, commissioning, warranty, and repair tasks at DC sites.

Key responsibilities include:

• Match technician resources with customer requirements to support DC service execution.
• Maintain a comprehensive understanding of technician availability and coordinate assignments for all DC service activities.
• Ensure continuous onsite coverage by allocating DC technicians to projects based on timelines and staffing needs.
• Collaborate with HR business partners, area managers, and service managers to gather input on technician availability, identify capacity constraints or excess, and communicate findings to the DC national leader.
• Work closely with DC project managers, service managers, and foremen to keep the master schedule updated with travel, time-off, and training information.
• Publish daily updates on technician resource availability, schedules, and requirements.
• Build and communicate travel packages and logistics for DC technicians.
• Book DC technicians' travel arrangements and manage expense reports as required.

Required Qualifications

• Bachelor's degree with 2+ years of experience in scheduling, operations, or project coordination; Associates Degree with 4+ years' of experience in scheduling, operations, or project coordination or a High School Diploma or GED and 6+ years' experience in scheduling, operations, or project coordination.

Preferred Qualifications

• Experience supporting teams or working within a team environment.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Office Suite, especially Excel and Word.

Pay range for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

This position may be entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.

Applications will be accepted for at least 3 days from Job Posting Date: 26 March 2026.