Sales & Guest Services Software Engineer - Summer 2026 Intern

Summer Internship Program

Are you ready to set sail on an exceptional career journey? Carnival Cruise Line is thrilled to announce openings for our 2026 Summer Internship Program—a unique opportunity to make waves in your professional life.

Position: Summer Internship Program Location: Hybrid in Miami, Florida Dates: May – August 2026 Compensation: Competitive hourly wage provided

About Us: Carnival Cruise Line is a global leader in the cruise industry, renowned for delivering unforgettable experiences at sea. Our Summer Internship Program is your ticket to join us in our Miami, Florida headquarters with a hybrid work schedule. This is an exciting opportunity to dive into the dynamic world of cruising.

Your Journey Awaits:

Dynamic Exposure: Immerse yourself in our business units, including Human Resources, Revenue Management, Communications, Finance and Accounting, IT, and Marine Operations.

Hands-On Experience: Over 10 weeks, you'll actively contribute to impactful projects, challenge and enhance processes, and gain firsthand insights into our daily operations.

Mentorship: Receive mentorship and guidance from Carnival's seasoned professionals, paving the way for your professional growth.

Networking: Build valuable connections and friendships with fellow interns and Carnival Cruise Line employees.

Key Details:

Hybrid Program: This internship is a hybrid program based in Miami, Florida. Students must be available for the entire duration of the program and willing to work a hybrid schedule, combining both in-office and remote work. This is a full-time opportunity, with interns working 40 hours per week. While hours may vary, interns can expect to work from 9 AM to 5 PM, Monday through Friday.

Relocation Support: Carnival provides housing for interns who are relocating to Miami for the summer.

Eligibility: Juniors, seniors, and graduate students are preferred for the program.

Technical Requirements: Interns will be provided with a company-issued laptop and will need reliable internet when working remotely.

IT Sales & Guest Services:

The IT Sales & Guest Services team provides defect resolution and functional enhancements that support all the reservation applications at Carnival Cruise Line, specifically focusing on Navigator (our in-house developed booking application) along with its support apps.

Our work facilitates the making and management of billions of dollars-worth of bookings each year, making us a mission-critical team.

Internship Project Summary:

While the specific project assignment will be determined closer to the internship start date, the intern will likely be involved in a full-cycle enhancement initiative. This includes participating in analysis, design, development, testing, deployment, and post-deployment support.

This hands-on experience will expose the intern to both technical processes and cross-functional collaboration with IT and business teams, offering a comprehensive view of how enhancements are delivered in a fast-paced environment.

Essential Functions (Key Responsibilities):

Assist in the analysis and design of a selected enhancement request

Support development efforts alongside the engineering team

Participate in unit and system testing, and assist with UAT coordination

Contribute to production deployment activities

Help monitor and stabilize enhancements post-deployment

Learning Outcomes:

Gain practical experience in analyzing and designing business-critical software components

Learn the full lifecycle of software development and deployment

Collaborate with cross-functional teams including developers, testers, and business stakeholders

Understand the cruise booking process and how technology supports sales and guest services

Develop technical and project management skills in a real-world setting

Specific Qualifications:

Ideally, our candidate:

Is pursuing a BS in Computer Science or a related field

Has strong communication skills and enjoys working in a team environment

Is curious, proactive, and not afraid to ask questions

Has familiarity with the .NET development stack (preferred)

Has some exposure to SQL (a plus, but not required)

Is proficient in Microsoft Excel and PowerPoint

Assessment Criteria: We are seeking candidates who demonstrate leadership potential, strong communication skills, relevant academic and work experience, and a passion for the cruise industry. Each department will have specific qualifications and requirements for their internship projects, so applicants should review the full job description thoroughly to ensure they meet these qualifications.

Diversity and Inclusion: Carnival Cruise Line is committed to creating a diverse and inclusive environment. We encourage applications from all qualified individuals, regardless of background.

Your Path to Success: Our internship program serves as a pathway to identify top talent who can seamlessly transition into a thriving career at Carnival Cruise Line or become part of our esteemed 18-month Rotational Leadership Programs. With the knowledge and professional insight you'll gain during your internship, the possibilities are endless.

Embark on a journey of learning, growth, and endless possibilities!

Ready to take the helm of your career? Apply now and seize the opportunity to shape your future with Carnival Cruise Line. Don't miss the boat!