Senior Network Operations Engineer - Computing Services

Senior Network Operations Engineer

Carnegie Mellon University's department of Computing Services is searching for a Senior Network Operations Engineer. This is a dynamic opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing essential support by deploying, configuring, maintaining, and monitoring of LAN and WAN networks.

Core Responsibilities:

• Monitor and ensure the security and reliability of network infrastructure.
• Collect and analyze data to evaluate network performance, diagnose issues, and define user and system requirements.
• Deploy, configure, manage, and monitor Wireless, LAN, and WAN environments, including routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP, and VPN technologies.
• Maintain accurate and current network documentation.
• Provide tier 3 support for complex network issues, performing advanced troubleshooting and implementing effective solutions.
• Perform additional duties as assigned.

You Should Demonstrate:

• Problem-solving and reasoning skills
• Organization, planning and project management skills

Qualifications:

• Bachelor's degree in Computer Engineering or Computer Science, or an equivalent combination of education and relevant experience.
• 3–5 years of experience in Network Administration, Network Deployment and Support, and/or Network Security Administration.
• CCNP (Cisco Certified Network Professional) certification preferred.
• Advanced experience and/or certification with Cisco Systems and/or Aruba Networks wireless infrastructure deployments desired; experience with other wireless vendors also valued.
• Experience with cloud connectivity, service deployment, and operations.
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Joining the CMU team opens the door to an array of exceptional benefits. Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.