Partner Network Operations & Analytics Lead

Trading Partner Network Analytics Manager

Blue Yonder is a global leader in digital supply chain management solutions, recognized for its innovative approach leveraging AI and machine learning. Blue Yonder offers comprehensive services across supply chain planning, execution, omnichannel commerce, and network design. Our advanced technology helps businesses optimize their operations and deliver superior customer experiences.

This role sits at the center of the Trading Partner Network's success — ensuring that strategy translates into execution, and that every partner interaction drives value for both the partner and the business. Key Responsibilities:

• Own the development and management of Trading Partner Network analytics, including dashboards, KPIs, and reporting to provide visibility into partner performance, adoption, and revenue
• Deliver actionable insights to leadership through data analysis, enabling informed decision-making and continuous improvement
• Utilize tools such as Power BI, SQL, Python, and other analytics platforms to build scalable reporting and perform advanced analysis
• Apply AI/ML techniques (e.g., forecasting, trend analysis, anomaly detection) to enhance reporting accuracy and business insights
• Define and standardize end-to-end partner processes and operating workflows, ensuring scalability and efficiency
• Develop, maintain, and enforce Standard Operating Procedures (SOPs) across onboarding, engagement, and billing functions
• Identify process gaps and lead optimization and automation initiatives to improve performance and reduce friction
• Ensure pricing, billing, and commercialization models are accurately implemented and executed
• Partner with Accounting and other teams to ensure complete and accurate revenue capture across all partner activities
• Establish and maintain governance frameworks to ensure consistency, compliance, and scalability of partner monetization
• Act as a cross-functional leader, collaborating with Product, Sales, Marketing, and Operations to align on partner strategy and execution
• Support internal teams with insights into partner behavior, engagement trends, and pricing clarity
• Lead the rollout of new processes, tools, and initiatives; develop supporting materials and train stakeholders as needed
• Identify and recommend continuous improvement opportunities, and support implementation of strategic initiatives

What You Bring

• Strong experience in operations, analytics, or business operations roles
• Proven ability to design and scale processes in complex environments
• Experience with data analysis and visualization tools (e.g., Power BI, Excel, etc.)
• Ability to translate data into insights and influence decisions
• Strong cross-functional leadership and communication skills
• Experience working with pricing, billing, or revenue operations is highly preferred
• High ownership mindset with a bias for execution and results

Alignment to Our Principles This role embodies our core Superpowers:

• Say-Do Mindset – ownership and accountability
• Pursue Excellence – high standards in process and execution
• Be Curious – continuous improvement and insight generation
• Act with Urgency – bias toward action and results

And reflects our Values:

• Integrity in pricing and billing
• Respect & Empathy for partner experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.