Expert Support Engineer

Senior Technical Architect – Cloud Infrastructure

The Senior Technical Architect – Cloud Infrastructure is responsible for leading the design, architecture, and governance of cloud-based infrastructure solutions. This role provides deep technical expertise across public, private, and hybrid cloud environments, ensuring that solutions are secure, scalable, cost-optimized, and aligned with enterprise strategy. The Sr. Architect partners with leadership, engineering, and operations teams to drive cloud transformation, modernization, and innovation initiatives while mentoring technical teams.

Scope:

• Define and own cloud infrastructure architecture standards, patterns, and reference designs
• Lead architecture and design for new cloud services, migrations, and modernization programs
• Govern cloud platform security, compliance, resiliency, and cost optimization practices
• Provide technical oversight across IaaS, PaaS, networking, storage, and identity services
• Partner with engineering, operations, security, and application teams to ensure alignment with enterprise strategy
• Evaluate and introduce emerging cloud technologies, automation, and best-practice frameworks
• Support roadmap planning, capacity forecasting, and platform scalability initiatives
• Mentor engineering teams, enabling skill development and consistent architectural adoption

Our current technical environment (optional):

• Microsoft Azure
• VMWare Esxi

What you'll do (Add KPI's & Specific Responsibilities):

• Define cloud infrastructure architecture, standards, and best practices across AWS, Azure, and/or GCP.
• Lead the design and delivery of large-scale cloud solutions including migration, hybrid integration, and modernization initiatives.
• Provide technical leadership for projects involving containerization, microservices, serverless, and DevOps automation.
• Oversee cloud governance, cost management, and security compliance in alignment with organizational policies.
• Evaluate emerging cloud technologies, conduct PoCs, and recommend strategic adoption.
• Collaborate with application, security, and infrastructure teams to ensure end-to-end solution alignment.
• Establish capacity planning, performance tuning, and disaster recovery strategies in cloud environments.
• Lead vendor/partner engagements and provide expertise in contract and solution negotiations.
• Mentor and guide architects, engineers, and support teams across cloud and infrastructure domains.
• Present cloud strategy, architecture roadmaps, and recommendations to senior stakeholders.

What we are looking for (Add Team Specific Qualifications & Education):

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 12+ years of progressive infrastructure experience, with 5+ years in cloud architecture roles.
• Deep expertise in cloud infrastructure design and operations (AWS, Azure, and/or GCP).
• Strong knowledge of networking, security, identity, and hybrid cloud integration.
• Hands-on experience with IaC and automation tools (Terraform, Ansible, CloudFormation, ARM, etc.).
• Proficiency in container and orchestration platforms (Docker, Kubernetes, AKS/EKS/GKE).
• Familiarity with CI/CD pipelines, DevOps practices, and observability solutions.
• Strong knowledge of governance, compliance, and FinOps principles in cloud.
• Excellent communication, leadership, and stakeholder management skills.