Customer Service Representative | Php31,000 | Starts 3/2/2026

Carenet Opportunity

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!

If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you.

Responsibilities

Is this you? • Bring empathy and a passion for evidence-based care to all you do while remaining flexible. • Multitasking and attention to detail are your superpowers. • You have a strong healthcare background and believe part of your job is to advocate for your patients. • You roll with the punches on any given day, with any given interaction, and never lose sight of the need to use your stellar interpersonal and skills.

• You respect different cultures and know that rule-following is essential to your personal integrity and your employer's quality compliance.

A typical week in the life of this position: • Schedule radiology appointments such as mammograms, ultrasounds, MRIs and CTs • Handle questions and concerns regarding patient imaging needs • Make outbound calls to schedule radiology appointments • Participate in coaching sessions to improve performance • Document all patient/member interactions via management software

Qualifications

• High School diploma/GED or equivalent
• Six or more months of general business experience, preferably in a customer service environment, or the equivalent in related work experience
• Demonstrates the ability to type a minimum of 35 wpm
• Demonstrates general knowledge of Windows PC, Microsoft Outlook, Word and Excel, CIB, Tower, and BSA
• Demonstrates problem-solving skills

Req no. 5082