FLEET Operations Specialist

Fleet Operations Specialist

Covering over 40 operating countries and a fleet estate of about 1,200 (owned and rented) light vehicles and over 1,000 motorcycles, the Fleet Operations Specialist is responsible for technical support to country offices to realize effective operational management, and compliance with fleet policies, procedures and standards across all operating countries. This includes responsibility for ensuring we safely operate our fleet in a way that delivers value for money, operational efficiency and sustainability to our donors.

The Fleet Operations Specialist acts as subject matter expert for the Supply Chain Transformation project which will include guiding the implementation of a fleet cost recovery mechanism, fleet rightsizing and a global fleet technology solution for both in-vehicle tracking and a fleet management system for better management of our fleet estate.

The Fleet Operations Specialist will be the operational owner of Fleet Key Performance Indicators, will guide the establishment of fleet performance standards and helping countries to deliver against the standards.

This role suits a dynamic, hands-on, results orientated fleet operative with excellent analytical skills and the drive to deliver transformational change in fleet operations across many countries.

Responsibilities

Establish Fleet Standards and Support Compliance

• Owner of fleet policy, standards and procedures - in conjunction with the Safety and Security team.
• Based on approved fleet policies and procedures, define the standards for fleet operations and support country offices to embed them in day-to-day fleet operations.
• Set a clear performance baseline, track and support improvement in compliance with fleet policy, procedure, standards.
• Key member of working groups on Road Safety and champion for Road Safety improvement.

Develop CARE's Fleet Management Capacity

• Evaluate fleet resources and fleet capacity needs to ensure organizational needs are met.
• Develop and implement fleet management related training programs.
• Promote talent development across the fleet management function and identify viable career paths.
• Lead and support the development and facilitation of training on new fleet processes/technologies.
• Convene and run fleet community of practice.
• Liaise with Safety and Security on matters of fleet safety and ensure appropriate safety training for fleet staff and drivers.

Lead Fleet Improvement Initiatives

• Work with the wider supply chain transformation team to identify transformational initiatives for fleet.
• Support on-going fleet initiatives, including:
• Safer roads
• Right sizing the fleet estate to match our operational needs
• Fleet sustainability actions Reducing fleet CO2 emissions
• Fleet cost recovery / service charge mechanism
• Fleet technology solutions
• Fleet performance management - reporting and Key performance indicators

Best Practices Development

• Identify best practices internally and externally.
• Create a forum and knowledge repository to allow for sharing of these best practices.
• Agree which best practices to adopt and incorporate into fleet operations
• Identify sustainability opportunities and deliver these within the overall supply chain sustainability strategy.