ASC Patient Services Rep
Cardiovascular Institute of the South
ASC Patient Services Rep
Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.
Choice of three health insurance plans
Dental insurance coverage
Vision insurance coverage
401(k) with company match and profit-sharing plan
Company-paid short-term and long-term disability coverage
Company-paid life insurance for you and your family
Access to company-provided training and educational resources
Eligibility for annual merit-based performance increases
Accrued General Purpose Time (GPT)
Eight company-paid holidays
Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
Complimentary Employee Assistance Program (EAP) for all employees and their dependents
Serve as a key front office team member in a fast-paced medical environment
Act as the first point of contact for patients, delivering a professional and welcoming experience
Support daily clinic operations through scheduling, communication, and administrative coordination
Assist with insurance processing, billing support, and maintaining accurate patient records
Manage incoming calls, schedule appointments, and coordinate patient flow efficiently
Conduct patient check-in/check-out while ensuring accuracy of information
Proactively follow up on recalls, missed appointments, and scheduling needs
Maintain precise electronic medical records and facilitate communication between departments
Verify insurance coverage and ensure all patient demographic information is current
Collect co-pays and balances while supporting billing and claims processes
Address patient questions regarding insurance and billing with clarity and professionalism
Uphold HIPAA standards and ensure confidentiality of patient information
Collaborate with team members to maintain smooth clinic operations and meet performance standards
High school diploma required; healthcare or medical office experience preferred
Familiarity with insurance verification, billing, or medical administrative processes
Strong organizational and multitasking abilities in a fast-paced environment
Excellent communication and customer service skills
Proficiency with computer systems and electronic medical records
Ability to manage time effectively and meet deadlines
Team-oriented mindset with a willingness to assist others as needed
Experience with collections or patient accounts is a plus
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.