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Service Warranty Administrator
Review and process warranty claims to ensure accuracy and compliance with manufacturer policies.
Tempe, Arizona, United States
Junior
1 week ago
CarDash
Managed marketplace for automotive services.
Job is no longer active
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✨ About The Role
- The Service Warranty Administrator will be responsible for reviewing and completing warranty claims in a timely manner.
- Daily tasks include processing claims by the next business day after the repair order closes and resolving claim corrections.
- The role requires establishing and maintaining relationships with warranty representatives from manufacturers.
- The administrator will analyze problems and trends to develop strategies for maximizing the warranty claim process.
- Weekly reporting to the service manager regarding claim status is a key responsibility of this position.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, demonstrating a foundational level of education.
- Strong verbal and written communication skills are essential for effectively interacting with customers and team members.
- The candidate should possess demonstrated customer service skills, particularly in resolving difficult situations.
- A general knowledge of automotive parts and vehicle mechanical operations is important for understanding warranty claims.
- Previous experience in an automotive dealership, ideally two years, is required to ensure familiarity with the industry.
Service Warranty Administrator
Tempe, Arizona, United States
Support
Job is no longer active
About CarDash
Managed marketplace for automotive services.