✨ About The Role
- The Service Warranty Administrator will be responsible for reviewing and completing warranty claims in a timely manner.
- Daily tasks include processing all claims by the next business day following the repair order close date.
- The role involves establishing and maintaining relationships with the manufacturer's designated warranty representatives.
- The administrator will analyze problems, identify trends, and develop strategies to maximize the claim process.
- Weekly reporting to the service manager regarding claim status is a key responsibility of this position.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, demonstrating a foundational level of education.
- Strong verbal and written communication skills are essential for effectively interacting with customers and team members.
- Experience in an automotive dealership setting is crucial, with at least two years of relevant experience preferred.
- A technical aptitude is necessary, ideally supported by ASE certification or successful completion of a pre-employment test.
- The candidate should possess general knowledge of automotive parts and vehicle mechanical operations to effectively manage warranty claims.