✨ About The Role
- The Service Manager In-Training will oversee the daily operations of the dealership's service department.
- Responsibilities include managing staff, ensuring compliance with safety policies, and maintaining high standards of customer service.
- The role involves collaborating with the parts department to ensure adequate inventory of high-use parts.
- The candidate will be expected to document employee performance and address any issues that arise.
- Regular meetings with management will be required to discuss performance and set future objectives.
âš¡ Requirements
- The ideal candidate will have a strong customer service orientation and the ability to build lasting relationships with clients.
- Experience in managing a team and ensuring efficient operations within a service department is essential.
- A background in the automotive industry or related field will be beneficial for understanding the technical aspects of the role.
- Strong communication skills are necessary to effectively address customer complaints and ensure satisfaction.
- The candidate should be proactive in monitoring performance metrics and striving for continuous improvement.