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Service Manager
Develop strategies to enhance customer satisfaction and loyalty in the service department.
Colorado Springs, Colorado, United States
Mid-Level
1 month ago
✨ About The Role
- The Service Manager will oversee the daily operations of the service department, ensuring efficiency and customer satisfaction.
- Responsibilities include managing service records, controlling costs, and setting sales objectives.
- The role requires quality checking completed jobs and ensuring all necessary shop equipment is in working condition.
- The Service Manager will also be responsible for hiring, training, and monitoring the performance of service department staff.
- Regular meetings with management will be necessary to review performance and set future objectives.
âš¡ Requirements
- The ideal candidate will have several years of experience in automotive service management, demonstrating a strong understanding of dealership operations.
- A proven track record of building and maintaining customer relationships is essential for success in this role.
- Strong leadership skills are necessary to effectively manage and motivate service department staff.
- The candidate should possess excellent communication skills to address customer concerns and collaborate with various departments.
- Familiarity with safety regulations and compliance in the automotive industry is important.
About CarDash
Managed marketplace for automotive services.