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Service Loyalty Coordinator
Establish strong customer relationships through effective communication and appointment scheduling.
Houston
Entry Level
2 months ago
✨ About The Role
- The Service Loyalty Coordinator is responsible for making outbound service calls to customers.
- This role involves asking qualifying questions to uncover customer needs and directing calls appropriately.
- The coordinator will ensure that service consultants receive messages promptly and make service appointments when necessary.
- Responsibilities include collecting retail charges from customers and providing proper change and receipts.
- The coordinator will also file accounting copies of repair orders and parts tickets.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, with additional education or training preferred.
- A minimum of 6-12 months of previous work experience in a customer service role is preferred.
- Strong communication and interpersonal skills are essential for establishing relationships with customers.
- The candidate should be comfortable making outbound calls and scheduling appointments.
- Demonstrated ability to read, write, and comprehend written instructions and information is necessary.
About CarDash
Managed marketplace for automotive services.