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Service Loyalty Coordinator
Establish strong customer relationships through effective communication and appointment scheduling.
Houston
Entry Level
1 month ago
✨ About The Role
- The Service Loyalty Coordinator will be responsible for making outbound service calls to customers.
- This role involves establishing relationships with customers and scheduling appointments for the Service Department.
- The coordinator will ask qualifying questions to uncover customer needs and direct calls appropriately.
- They will ensure that service consultants receive messages promptly and make service appointments when necessary.
- The position requires collecting retail charges from customers and processing payments according to established policies.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, with additional education or training preferred.
- A minimum of 6-12 months of previous work experience in a customer service role is preferred.
- Strong communication and interpersonal skills are essential for establishing relationships with customers.
- The candidate should be able to read, write, and comprehend written instructions and information effectively.
- Demonstrated customer service skills will be crucial for success in this role.
About CarDash
Managed marketplace for automotive services.