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Service Loyalty Coordinator - 1

Establish strong customer relationships to enhance service appointment scheduling and loyalty.
Pinellas Park, Florida, United States
Entry Level
2 weeks ago
CarDash

CarDash

Managed marketplace for automotive services.

✨ About The Role

- The Service Loyalty Coordinator is responsible for making outbound service calls to customers. - This role involves asking qualifying questions to uncover customer needs and directing calls appropriately. - The coordinator will schedule appointments for the Service Department and ensure messages are relayed to service consultants promptly. - The position requires collecting retail charges from customers and processing payments according to established policies. - The coordinator will also be responsible for filing and documenting repair orders and parts tickets accurately.

âš¡ Requirements

- The ideal candidate will have a high school diploma or equivalent, with additional education or training preferred. - A minimum of 6-12 months of previous work experience in a customer service role is preferred. - Strong communication and interpersonal skills are essential for establishing relationships with customers. - The candidate should demonstrate the ability to handle cash transactions and provide accurate change and receipts. - A proactive approach to problem-solving and the ability to comprehend written instructions is necessary for success in this role.
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Service Loyalty Coordinator - 1
Pinellas Park, Florida, United States
Support
About CarDash
Managed marketplace for automotive services.