✨ About The Role
- The Service Drive Manager in Training will greet customers and gather necessary information to address vehicle issues.
- Daily responsibilities include scheduling and assigning work objectives for service consultants and monitoring their performance.
- The role involves training, coaching, and supervising service consultants to enhance their skills and performance.
- The manager will assist in service reception during peak times, ensuring timely and friendly customer interactions.
- Quality inspections of vehicles being returned to customers will be performed to maintain service standards.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and at least two years of experience in an auto repair facility.
- Strong communication and interpersonal skills are essential for effectively interacting with customers and team members.
- A valid driver's license and the ability to drive manual transmission vehicles are required for this role.
- Previous supervisory experience is preferred, indicating a capacity for leadership and team management.
- A customer service-oriented mindset is crucial for ensuring customer satisfaction and addressing any concerns.