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Service Drive Manager
Oversee daily operations of the service drive to enhance customer satisfaction and service quality.
Carlsbad, California, United States
Mid-Level
$8,000 - 11,000 USD / month
2 weeks ago
✨ About The Role
- The Service Drive Manager will greet customers and collect necessary information to address vehicle repair issues.
- Daily responsibilities include scheduling and assigning work objectives for service consultants and monitoring their performance.
- The role involves assisting in service reception during peak times, ensuring timely and friendly customer interactions.
- The manager will maintain supplies required for the service drive and communicate with team leaders regarding job statuses.
- Quality inspections of vehicles being returned to customers will be performed to ensure service standards are met.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, demonstrating the ability to read and comprehend instructions and information.
- A minimum of two years of experience in an auto repair facility is required, showcasing a solid understanding of automotive services.
- Strong communication and interpersonal skills are essential for effectively interacting with customers and team members.
- The candidate should possess demonstrated customer service skills, ensuring customer satisfaction throughout the service process.
- Supervisory experience is preferred, indicating the ability to train, coach, and manage service consultants effectively.
Service Drive Manager
Carlsbad, California, United States
$8,000 - 11,000 USD / month
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About CarDash
Managed marketplace for automotive services.