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Service Consultant
Actively engage with customers in the service lane to enhance their service experience.
Chicago
Entry Level
$5,500 - 11,000 USD / month
3 days ago
✨ About The Role
- As a Service Consultant, you will act as a liaison between Service Technicians and customers.
- The role involves greeting customers and determining their vehicle needs through inspections and test drives.
- You will be responsible for setting, confirming, and preparing appointments to ensure a great service experience.
- The position requires you to produce repair orders with cost and time estimates, ensuring full transparency.
- You will follow up with customers to ensure satisfaction and communicate frequently with technicians and parts associates.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential.
- Candidates should possess strong communication, consultative, interpersonal, and organizational skills.
- Prior sales experience is preferred but not required, indicating a willingness to learn and grow in a sales environment.
- A valid in-state driver's license and an acceptable, safe driving record are necessary for this role.
About CarDash
Managed marketplace for automotive services.