✨ About The Role
- The Service Cashier - Administrator is responsible for processing payments for services and parts in the Express Service Department.
- Daily tasks include reconciling repair orders and parts invoices, calculating applicable charges and taxes, and collecting payments from customers.
- The role requires updating customer service history files and delivering closed repair orders to the accounting department.
- The candidate will also manage keys associated with completed repair orders and assist customers in locating their vehicles.
- Answering phone calls and transferring them to the appropriate personnel is part of the job responsibilities.
âš¡ Requirements
- The ideal candidate should possess a high school diploma or equivalent.
- Previous work experience of 6-12 months in a customer service role is preferred.
- Strong communication and interpersonal skills are essential for interacting with customers and team members.
- A detail-oriented mindset is necessary for inspecting service repair orders and ensuring accuracy in transactions.
- The candidate should demonstrate a commitment to providing excellent customer service and handling complaints with genuine concern.