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Service Advisor Express
Utilize technology to identify and promote vehicle maintenance opportunities to customers.
Westlake, California, United States
Entry Level
3 months ago
✨ About The Role
- As a Service Advisor, you will be responsible for setting, confirming, and preparing appointments to ensure a great service experience for customers.
- You will greet customers in a friendly manner and determine their vehicle needs through inspections and consultations.
- The role involves producing repair orders with cost and time estimates, ensuring full transparency with customers.
- You will communicate frequently with technicians and parts associates to ensure timely completion of work.
- Following up with customers to ensure satisfaction and providing an exceptional customer experience will be key responsibilities.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A willingness to follow up with customers and a desire to work with technology will be important traits.
- Prior sales experience is preferred, but not required, making this a great opportunity for entry-level candidates.
- The candidate should be able to set and achieve targeted goals, demonstrating a results-oriented mindset.
About CarDash
Managed marketplace for automotive services.