✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments, as well as preparing for customer visits to enhance their service experience.
- Meeting or exceeding targeted sales goals and customer satisfaction indices will be a key part of your daily responsibilities.
- The role involves conducting vehicle inspections and test drives to determine customer needs effectively.
- You will produce repair orders with transparent cost and time estimates, ensuring customers are well-informed throughout the service process.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A willingness to follow up with customers and ensure their satisfaction is crucial.
- Experience in sales is preferred, but not required, making this a great opportunity for entry-level candidates.
- The candidate should have a desire to work with technology and adapt to new tools and systems.