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Service Advisor

Actively engage with customers in the service lane to enhance their service experience.
Chicago
Entry Level
1 week ago
CarDash

CarDash

Managed marketplace for automotive services.

✨ About The Role

- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations. - You will be responsible for setting and confirming appointments, as well as preparing for customer visits to enhance their service experience. - Meeting or exceeding targeted sales goals and customer satisfaction indices will be a key part of your daily responsibilities. - The role involves conducting vehicle inspections and test drives to determine customer needs effectively. - You will produce repair orders with transparent cost and time estimates, ensuring customers are well-informed throughout the service process.

âš¡ Requirements

- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service. - Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role. - A willingness to follow up with customers and ensure their satisfaction is crucial. - Experience in sales is preferred, but not required, making this a great opportunity for entry-level candidates. - The candidate should have a desire to work with technology and adapt to new tools and systems.
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Service Advisor
Chicago
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About CarDash
Managed marketplace for automotive services.