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Service Advisor
Actively engage with customers in the service lane to enhance their service experience.
Los Angeles
Entry Level
$60,000 - 110,000 USD / year
2 weeks ago
✨ About The Role
- As a Service Advisor, you will act as a liaison between Service Technicians and customers.
- You will be responsible for setting, confirming, and preparing appointments to ensure a great service experience.
- The role involves determining vehicle needs based on customer information and conducting vehicle inspections.
- You will produce repair orders for customers, including cost and time estimates, with full transparency.
- Regular communication with technicians and parts associates is necessary to ensure timely completion of work.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential.
- Candidates should possess strong communication, consultative, interpersonal, and organizational skills.
- Prior sales experience is preferred, but not required.
- A willingness to follow up with customers and work with technology is important.
- A valid in-state driver's license and an acceptable, safe driving record are required.
About CarDash
Managed marketplace for automotive services.