✨ About The Role
- The Service Advisor will act as a liaison between Service Technicians and customers in a busy service department.
- Responsibilities include setting and confirming appointments to ensure a great service experience for customers.
- The role involves determining vehicle needs through customer information and vehicle inspections.
- The Service Advisor will produce repair orders with cost and time estimates, ensuring transparency with customers.
- Regular communication with technicians and parts associates is required to ensure timely completion of work.
- The position emphasizes providing an exceptional customer experience to drive loyalty and satisfaction.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential.
- Candidates should possess strong communication, consultative, interpersonal, and organizational skills.
- A willingness to follow up with customers and ensure their satisfaction is crucial.
- Experience in sales is preferred but not required, indicating a potential for growth in this area.
- A valid in-state driver's license and a safe driving record are necessary for this role.