✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication regarding vehicle needs.
- You will be responsible for setting and confirming appointments, as well as preparing for customer visits to enhance their service experience.
- Meeting or exceeding sales goals and customer satisfaction targets will be a key part of your daily responsibilities.
- The role involves conducting vehicle inspections and test drives to determine customer needs accurately.
- You will produce repair orders with transparent cost and time estimates, ensuring customers are well-informed throughout the service process.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A background in sales is preferred, but not required, indicating a willingness to learn and grow in a sales-oriented environment.
- The candidate should be comfortable using technology and have a desire to work with various automotive service tools and systems.
- A valid in-state driver's license and a safe driving record are necessary for this position.