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Service Advisor
Actively engage with customers in the service lane to enhance their service experience.
St. Petersburg, Florida, United States
Entry Level
2 months ago
✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments, providing a great service experience for customers.
- The role involves determining vehicle needs through inspections and test drives, utilizing a consultative selling process.
- You will produce repair orders with cost and time estimates, maintaining transparency with customers.
- Following up with customers to ensure satisfaction and keeping them informed about their vehicle's status is a key part of the job.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication, consultative, interpersonal, and organizational skills are essential for success in this role.
- A background in sales is preferred, but not required, indicating a willingness to learn and grow in a sales-oriented environment.
- The candidate should be comfortable working with technology and have a desire to engage with customers in a consultative manner.
- A valid in-state driver's license and a safe driving record are necessary for this position.
About CarDash
Managed marketplace for automotive services.