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Service Advisor
Actively engage with customers in the service lane to enhance their service experience.
AutoNation Acura North Orlando, Florida, United States
Entry Level
2 weeks ago
CarDash
Managed marketplace for automotive services.
Job is no longer active
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✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments, providing a great service experience for customers.
- The role involves determining vehicle needs through inspections and test drives, utilizing a consultative selling process.
- You will produce repair orders with cost and time estimates, maintaining transparency with customers.
- Following up with customers to ensure satisfaction and keeping them informed about their vehicle's status is a key part of the job.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication and interpersonal skills are essential for effectively interacting with customers and technicians.
- A background in sales is preferred, but not required, indicating a willingness to learn and grow in a sales-oriented environment.
- The candidate should be comfortable using technology to assist in the consultative selling process and vehicle maintenance planning.
- A valid in-state driver's license and a safe driving record are necessary for this role.
Service Advisor
AutoNation Acura North Orlando, Florida, United States
Support
Job is no longer active
About CarDash
Managed marketplace for automotive services.