✨ About The Role
- As a Service Advisor, you will act as a liaison between service technicians and customers, ensuring clear communication of service recommendations.
- You will be responsible for setting and confirming appointments to enhance the customer service experience.
- The role involves determining vehicle needs through inspections and consultations with customers.
- You will produce repair orders that include cost and time estimates, ensuring transparency with customers.
- Following up with customers to ensure satisfaction and keeping them informed about their vehicle's status is a key responsibility.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide exceptional customer service.
- Strong communication and interpersonal skills are essential for effectively interacting with customers and technicians.
- A background in sales is preferred, indicating a capability to meet and exceed sales goals.
- The candidate should be comfortable using technology and have a desire to work with it in a service environment.
- A valid in-state driver's license and a safe driving record are required for this role.