✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to assist with vehicle purchases.
- Responding to leads in a timely manner and providing information to customers is a key responsibility.
- The role involves guiding customers from initial contact to an in-store experience while ensuring exceptional customer service.
- The associate will help customers select vehicles and negotiate payment options that fit their needs.
- Following up with customers post-purchase to ensure satisfaction and assist with service department transitions is also part of the job.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide an exceptional customer experience.
- Strong communication and listening skills are essential for guiding customers through their vehicle purchase process.
- A drive to set and achieve targeted goals is important for success in this role.
- Prior sales experience, particularly in retail, will be beneficial for this position.
- The candidate should be comfortable working with technology and have a willingness to follow up with customers.