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Sales Associate Ecommerce/retail - Autonation USA Plano
Guide customers through the vehicle purchasing process while ensuring an exceptional experience.
Dallas
Entry Level
2 weeks ago
✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to assist with vehicle purchases.
- Responding to customer leads in a timely manner is crucial for guiding them from initial contact to in-store experience.
- The role involves helping customers select their perfect vehicle and negotiating payment options that meet their needs.
- Providing an exceptional customer experience both before and after the purchase is a key responsibility.
- The associate will also help transition customers to the Service department to support their ownership experience.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide an exceptional customer experience.
- Strong communication and listening skills are essential for guiding customers through their vehicle purchase process.
- A drive to set and achieve targeted goals is important for success in this role.
- Prior sales experience, particularly in retail, will be beneficial for this position.
- The candidate should have a willingness to follow up with customers to ensure satisfaction and loyalty.
About CarDash
Managed marketplace for automotive services.