✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to guide their vehicle purchases.
- Responding to leads in a timely manner and answering customer questions is a key responsibility.
- The role involves providing information and helping customers transition from online or phone contact to an in-store experience.
- Closing deals by negotiating terms that meet customer lifestyles, budgets, and expectations is a critical aspect of the job.
- The associate will follow up with customers post-purchase to ensure satisfaction and assist with transitioning to the Service department.
- The position is set in a no-haggle sales environment, emphasizing a straightforward purchasing process.
- The role requires outstanding communication and listening skills to effectively assist customers in selecting their perfect vehicle.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential for success in this role.
- Candidates should have a drive to set and achieve targeted goals, demonstrating motivation and ambition.
- Prior sales experience, particularly in retail, is preferred to ensure familiarity with the sales process.
- Strong communication, consultative, interpersonal, and organizational skills are necessary to effectively assist customers.
- A willingness to follow up with customers to ensure satisfaction is crucial for building loyalty.
- Experience and a desire to work with technology will be beneficial in this e-commerce environment.
- A valid in-state driver's license and an acceptable, safe driving record are required for this position.