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Sales Associate - ecommerce/phone (on - site)
Guide customers through the vehicle purchasing process, ensuring a seamless and satisfying experience.
Houston
Entry Level
1 week ago
✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to assist with vehicle purchases.
- Responding to customer leads in a timely manner is a key responsibility of this role.
- The associate will provide information and guidance to customers, ensuring a smooth transition from online contact to in-store experience.
- Exceptional customer service is emphasized both before and after the purchase to drive customer loyalty.
- The role involves helping customers select their ideal vehicle and negotiating payment options that fit their needs.
- Following up with customers post-purchase to ensure satisfaction and assist with service department transitions is part of the job.
- The position is located at Jaguar Land Rover West Houston and requires on-site work.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential for success in this role.
- Candidates should have a drive to set and achieve targeted goals, demonstrating motivation and ambition.
- Prior sales experience, particularly in retail, is preferred to ensure familiarity with the sales process.
- Strong communication, consultative, interpersonal, and organizational skills are necessary for effective customer interactions.
- A willingness to follow up with customers to ensure satisfaction is crucial for building loyalty.
- Experience and a desire to work with technology will be beneficial in this e-commerce environment.
- A valid in-state driver's license and an acceptable, safe driving record are required for this position.
About CarDash
Managed marketplace for automotive services.