✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to assist with vehicle purchases.
- The role involves responding to leads promptly and providing information to guide customers effectively.
- The associate will help customers select vehicles and negotiate payment options that fit their budgets and expectations.
- Following up with customers post-purchase is crucial to ensure satisfaction and loyalty.
- The position requires transitioning customers to the Service department to support their ownership experience.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and a proven ability to provide an exceptional customer experience.
- Strong communication and listening skills are essential for guiding customers through their vehicle purchase process.
- A background in sales, particularly in retail, will be beneficial for achieving targeted goals.
- The candidate should be comfortable working with technology and have a willingness to follow up with customers.
- A valid in-state driver's license and a safe driving record are required for this role.