✨ About The Role
- The e-Commerce Sales Associate will interact with customers online, over the phone, and in person to guide their vehicle purchases.
- Responding to leads in a timely manner and answering customer questions is a key responsibility.
- The role involves providing information and helping customers transition from online contact to an in-store experience.
- Exceptional customer experience is a priority, both before and after the purchase.
- The associate will help customers select their perfect vehicle and negotiate payment options that meet their needs.
- Following up with customers to ensure satisfaction and assisting with transitions to the Service department is part of the job.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A proven ability to provide an exceptional customer experience is essential for success in this role.
- Candidates should have a drive to set and achieve targeted goals, demonstrating motivation and ambition.
- Prior sales experience, particularly in retail, will be beneficial for this position.
- Strong communication, consultative, interpersonal, and organizational skills are necessary to effectively assist customers.
- A willingness to follow up with customers to ensure satisfaction is crucial.
- Experience and a desire to work with technology will enhance the candidate's ability to perform in this role.
- A valid in-state driver's license and an acceptable, safe driving record are required.