View All Jobs 2728

Collision Customer Service Representative

Coordinate and communicate vehicle repair processes to ensure customer satisfaction and timely updates.
Rockville, Maryland, United States
Entry Level
1 week ago
CarDash

CarDash

Managed marketplace for automotive services.

✨ About The Role

- The Collision Customer Service Representative will handle collision service needs at AutoNation Dealerships without a collision repair facility. - Responsibilities include writing professional estimates on lightly damaged vehicles and actively asking for the sale on all estimates. - The representative will communicate with customers regarding the vehicle repair process, following AutoNation's Customer Repair 10 Step Process. - The role requires reviewing final bills and completed vehicles prior to customer delivery to ensure quality and thoroughness. - The representative will maintain an orderly work area and protect customers' vehicles during the repair process.

âš¡ Requirements

- The ideal candidate will have a high school diploma or equivalent and possess the ability to comprehend and read instructions effectively. - A basic knowledge of vehicle repair practices is essential for success in this role. - Candidates should have a valid in-state driver's license and the ability to operate an automobile. - Strong communication skills are necessary to effectively interact with customers and provide timely updates on vehicle repairs. - The successful individual will be detail-oriented, ensuring that all estimates and work authorizations are accurately completed.
+ Show Original Job Post
























Collision Customer Service Representative
Rockville, Maryland, United States
Support
About CarDash
Managed marketplace for automotive services.