✨ About The Role
- The Collision Customer Service Representative will handle collision service needs at AutoNation Dealerships without a collision repair facility.
- Responsibilities include writing professional estimates on lightly damaged vehicles and actively asking for the sale on all estimates.
- The representative will communicate with customers regarding the vehicle repair process, following AutoNation's Customer Repair 10 Step Process.
- The role requires reviewing final bills and completed vehicles prior to customer delivery to ensure quality and thoroughness.
- The representative will maintain an orderly work area and protect customers' vehicles during the repair process.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent and possess the ability to comprehend and read instructions effectively.
- A basic knowledge of vehicle repair practices is essential for success in this role.
- Candidates should have a valid in-state driver's license and the ability to operate an automobile.
- Strong communication skills are necessary to effectively interact with customers and provide timely updates on vehicle repairs.
- The successful individual will be detail-oriented, ensuring that all estimates and work authorizations are accurately completed.