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Automotive Service Manager
Oversee daily operations of the service drive to enhance customer satisfaction and service quality.
Columbia, South Carolina, United States
Mid-Level
2 weeks ago
✨ About The Role
- The Automotive Service Manager will be responsible for greeting customers and collecting necessary information for vehicle repairs.
- Daily responsibilities include scheduling and assigning work objectives for service consultants, as well as monitoring their performance.
- The role involves training, coaching, and supervising service consultants to enhance their skills and performance.
- The manager will assist in service reception during peak times, ensuring timely and friendly customer interactions.
- Quality inspections of vehicles being returned to customers will be performed to maintain service standards.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, with a strong ability to read and comprehend instructions and information.
- A minimum of two years of experience in an auto repair facility is required, showcasing a solid understanding of automotive services.
- Strong communication and interpersonal skills are essential for effectively interacting with customers and team members.
- The candidate should possess demonstrated customer service skills, ensuring customer satisfaction throughout the service process.
- Supervisory experience is preferred, indicating the ability to lead and mentor service consultants effectively.
About CarDash
Managed marketplace for automotive services.