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Account Manager (baltimore Area)

Act as the main point of contact for all fleet customers to enhance service delivery.
Baltimore, Maryland, United States
Senior
2 months ago
CarDash

CarDash

Managed marketplace for automotive services.

✨ About The Role

- The Account Manager will serve as the main point of contact for fleet customers, ensuring strong relationships are built and maintained. - Responsibilities include overseeing day-to-day operations and ensuring all deliverables are met. - The role involves developing new business from existing clients and identifying areas for improvement to meet sales quotas. - The Account Manager will prepare reports on account status and forecast key account metrics. - Collaboration with cross-functional teams is essential to enhance the overall customer experience. - The position requires assisting with challenging client requests and issue escalations as needed. - The candidate will communicate the progress of initiatives to internal stakeholders and clients. - Travel to client locations and attendance at industry conventions and events will be necessary.

âš¡ Requirements

- The ideal candidate will have over 5 years of account management experience, particularly in a B2B context. - A strong background in customer-facing roles within high-tech or automotive environments is essential. - The candidate should possess consultative account management experience and training. - Excellent communication skills, both verbal and written, are crucial for success in this role. - The ability to manage multiple projects simultaneously while maintaining attention to detail is necessary. - A proven track record in customer satisfaction and retention will be highly valued. - Familiarity with fleet customer requirements and procedures is preferred. - Proficiency in tools such as Excel, PowerPoint, Power BI, and Salesforce is advantageous. - A bachelor's degree in Business Administration, Sales, or a relevant field is required.
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Account Manager (baltimore Area)
Baltimore, Maryland, United States
Sales
About CarDash
Managed marketplace for automotive services.