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Manager, Project Manager - Financial Services Command Center

Lead strategic, cross-functional project initiatives within the Financial Services Command Center
Plano, Texas, United States
Senior
3 days ago
Capital One

Capital One

Provides credit cards, banking, auto loans, and financial services using data and technology to personalize customer experiences.

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Manager, Project Manager- Financial Services Command Center

The Manager, Project Management in the FS Command Center is a critical position that enables leaders to execute strategic work while ensuring operational rigor. As a Manager, you should have an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines at once. You should be excited about maintaining a well-managed system while advancing continuous improvements across the organization. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

General Project Management Responsibilities:

  • Leading moderate to large complex projects and programs by providing strategic direction to projects and peers.
  • Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
  • Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
  • Leveraging problem solving and influencing skills to ensure project plans deliver Drives innovation in process and execution across our portfolio
  • Creates executive-ready presentations and materials

Client Advisor Responsibilities:

  • Cultivating and nurturing strong client relationships, providing strategic and tactical thought partnership to effectively drive client success.
  • Building and maintaining collaborative relationships with key stakeholders to ensure the delivery of commitments and client satisfaction.
  • Demonstrating exceptional influencing skills to effectively guide client and program efforts.
  • Exhibiting a proven track record of excellent relationship management, with the ability to quickly establish structure to manage client engagements in a dynamic, complex environment.
  • Possessing excellent communication and partnership skills, essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform, and influence client outcomes.
  • Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability

Basic Qualifications:

  • High School Diploma, GED or equivalent certification
  • At least 5 Years of Project Management experience

Preferred Qualifications:

  • Bachelor's Degree or Military experience
  • 7+ years of Project Management experience
  • 3+ years of People Management experience
  • PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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Manager, Project Manager - Financial Services Command Center
Plano, Texas, United States
Support
About Capital One
Provides credit cards, banking, auto loans, and financial services using data and technology to personalize customer experiences.