Appraisal & Environmental Department Support Specialist

Appraisal & Environmental Department Support Specialist

Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

The Appraisal Department Support Specialist will effectively provide administrative support to the Asset and Appraisal Department Manager. This position functions as a point of contact and communication for the Appraisal Department including the Relationship Managers, Relationship Liaisons, and the Bank's panel of real estate appraisers. Processes and tracks all real estate appraisal orders and appraisal reviews, obtains bids and engages appraisers and well as provides assistance to the Asset and Appraisal Department Manager where needed.

Position Responsibilities:

• Manage the email inbox for commercial appraisal & environmental department requests
• Review and distribute commercial appraisals and evaluations in accordance with credit policy.
• Initiate and prepare appraisal and or environmental orders and bid requests based on scope and content of work order utilizing the Bank's collateral management system.
• Monitor all appraisal orders by performing confirmation activities including daily updates to the status queue, confirmation of scheduled property inspections, forwarding of relevant information to the appraiser, monitoring appraisal completion dates (to maintain SLA's).
• Responsible for managing the appraisal report upload to the Bank's review system.
• Responsible for compliance with mandatory delivery of appraisal reports to customers when applicable.
• Provide administrative support to the Asset and Appraisal Review Manager
• Assist in the monitoring of license and insurance requirements of approved appraisal panel per Bank Policy.
• Assist in providing information to the Bank to help in the preparation of property evaluations when policy allows an evaluation instead of an appraisal.
• Interact with inter-departmental and external contacts.
• Perform review of residential (1-4 units) and non-complex commercial appraisal reports and complete evaluations of the same.
• Prepare forms, reports, correspondence, memoranda, etc.; answer calls and provide assistance to customers. Perform project work, as assigned.
• Comply with all banking regulations, policies and procedures.

Minimum Education & Experience:

• Bachelor's degree in relevant field or equivalent work experience
• 2+ years of experience in a commercial lending environment with appraisal review experience of residential and/or commercial reports.

Technical Knowledge and Skills:

• Must be able to prioritize, handle multiple tasks and be a team player who can also work independently.
• Excellent organizational skills, detail oriented, and commitment to meeting deadlines under pressure.
• Ability to proofread for clarity and grammatical errors.
• Possess strong oral and written communication skills.
• Team oriented, possess a positive attitude and work well with others.
• Knowledge of Abrigo/Sageworks is a plus

Working Arrangements:

• Ability to travel within a defined market area.
• This is a hybrid role based in our Rockville, MD office.

Compensation:

• Base Salary Range: $75,000 - $110,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
• Additional Compensation: This role will participate in a lucrative incentive plan with payout based on your ability to meet assigned goals.

Why Join Us?

• Join a growing company with a culture that fosters an entrepreneurial spirit
• Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
• Company Contributions to your 401k - Regardless of your contribution
• Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
• Generous Paid Time Off and Paid Holidays – Including Paid Charity Hours to support volunteer opportunities

Capital Bank, N.A. is an affirmative action and equal opportunity employer.