Senior Executive - Financial Services

Handle BAU more complex tasks than Associate Accounting Processor

Review, document and resolve complex queries as required ensuring quality communication and resolution

Supports the team with ad-hoc requests and projects as required

Manage incoming calls, emails & QLS distribution / shared mailbox efficiently across the resource

Manage payment & refund expectations for both external & internal stakeholders, chasing delinquent accounts

Instill and maintain a high level of customer service, meeting all SLA's internally and externally

Raise invoices & credit notes in SAP both singularly & en mass in a timely & accurate manner

Location: Mumbai, India

Time Type: Full time

Contract Type: Permanent