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SMB Account Manager

Work closely with senior leaders and founders to maximize revenue retention and customer satisfaction.
Dallas
Mid-Level
1 month ago
Canary Technologies

Canary Technologies

Modernizing the hospitality tech stack.

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✨ About The Role

- Responsible for managing renewals and increasing customer loyalty within the SMB segment - Drive revenue retention, enhance customer satisfaction, and build strong relationships with customers - Identify expansion opportunities by analyzing health metrics and usage patterns - Collaborate with Customer Success Managers to implement scaled customer health management initiatives - Opportunity for growth and advancement based on performance and talent
- Experience in managing customer accounts and driving revenue growth, preferably in a high-growth startup environment - Strong analytical skills with the ability to derive insights from data to enhance customer loyalty and retention - Excellent communication skills to effectively convey complex ideas to a diverse audience - Proven track record in driving renewals and expansion initiatives tailored to the SMB customer segment - Ability to work autonomously, initiate projects, and collaborate effectively with stakeholders and colleagues
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SMB Account Manager
Dallas
Sales
About Canary Technologies
Modernizing the hospitality tech stack.