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SMB Account Manager
Work closely with senior leaders and founders to maximize revenue retention and customer satisfaction.
Dallas
Mid-Level
3 months ago
Canary Technologies
Modernizing the hospitality tech stack.
Job is no longer active
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✨ About The Role
- Responsible for managing renewals and increasing customer loyalty within the SMB segment
- Drive revenue retention, enhance customer satisfaction, and build strong relationships with customers
- Identify expansion opportunities by analyzing health metrics and usage patterns
- Collaborate with Customer Success Managers to implement scaled customer health management initiatives
- Opportunity for growth and advancement based on performance and talent
âš¡ Requirements
- Experience in managing customer accounts and driving revenue growth, preferably in a high-growth startup environment
- Strong analytical skills with the ability to derive insights from data to enhance customer loyalty and retention
- Excellent communication skills to effectively convey complex ideas to a diverse audience
- Proven track record in driving renewals and expansion initiatives tailored to the SMB customer segment
- Ability to work autonomously, initiate projects, and collaborate effectively with stakeholders and colleagues
SMB Account Manager
Dallas
Sales
Job is no longer active
About Canary Technologies
Modernizing the hospitality tech stack.