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SMB Account Manager

Work closely with senior leaders and founders to maximize revenue retention and customer loyalty.
San Francisco, California, United States
Mid-Level
1 week ago
Canary Technologies

Canary Technologies

Modernizing the hospitality tech stack.

3 Similar Jobs at Canary Technologies

✨ About The Role

- Responsible for managing renewals and increasing customer loyalty within the SMB segment - Implement strategies to minimize churn and enhance customer loyalty to drive revenue retention - Identify expansion opportunities by analyzing health metrics and usage patterns to increase net retention revenue - Collaborate with Customer Success Managers to proactively monitor and manage the overall health of the SMB segment - Opportunity for close interaction with senior leaders and founders, with significant room for advancement based on performance and talent
- Experience in customer success or account management roles, preferably in a high-growth startup environment - Strong analytical skills with the ability to derive insights from data to drive customer retention and expansion strategies - Excellent communication skills to effectively convey complex ideas to a diverse audience - Proven track record in driving renewals and expansion initiatives tailored to the SMB customer segment - Self-starter mentality with the ability to initiate and drive projects autonomously
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SMB Account Manager
San Francisco, California, United States
Sales
About Canary Technologies
Modernizing the hospitality tech stack.