✨ About The Role
- The Senior IT Systems Engineer will serve as the primary IT point of contact and an escalation point for IT support requests.
- Responsibilities include establishing working relationships with internal teams to prioritize and deliver IT support effectively.
- The role involves troubleshooting and identifying the root cause of complicated software and hardware issues.
- The engineer will manage user access related to onboarding and offboarding of team members.
- The position requires performing hands-on fixes at the desktop level, including installing and upgrading software.
âš¡ Requirements
- The ideal candidate will have a minimum of 6 years of experience in IT systems engineering.
- A strong background in system design, implementation, and troubleshooting across various IT environments is essential.
- Experience in a high growth organization or startup environment is highly valued.
- The candidate should possess strong knowledge of server and network infrastructure, including hardware, software, and cloud technologies.
- Proficiency with both Apple and Microsoft Windows operating systems, hardware, and software is required.