Customer Service Coordinator

Customer Service Coordinator

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

Canadian Linen and Uniform Service is seeking a Customer Service Coordinator in a hybrid role of customer service receptionist and office administration. They will have a variety of administrative responsibilities and thrive in a fast-paced work environment. The ideal candidate would possess strong customer-oriented skills with receptionist experience. This person will demonstrate enthusiasm in their work and be happy to support various operational departments!

What you will do:

• Responsible for greeting visitors, answering incoming phone calls on a multi-line Cisco communication system, responding to customer emails.
• Secure office supplies, gather and update presentation documents, support other departments as needed.
• Work with our customer service representatives (drivers) to ensure accurate billing, banking settlements, customer inquiries, or any service-related issues.
• Handle accounts receivable and accounts payable.
• Various reports in Oracle, Excel, ABS to be maintained and updated daily.

We are looking for individuals who:

• Have strong proficiency in English (both oral and written).
• Have experience in an administrative and/or administrative support role.
• Have knowledge of using Microsoft Office software (e.g., Word, Excel, Outlook, and PowerPoint).
• Have superior communication skills (verbal and written).
• Possess excellent customer service skills and effective oral communication skills, both written and verbal.
• Demonstrate professionalism in punctuality, attitude, and grammar.
• Are extremely organized in their approach to document control and administrative functions.
• Will perform any other tasks that may be assigned to them.

We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.

Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.