Coordonnateur (trice) Service Client / Customer Service Coordinator (montreal)

Customer Service Coordinator (Montreal)

Québec Linge is a company with a long history of services and innovations. Recognized as one of the largest uniform and linen rental companies in North America, Québec Linge stands out for its core values of integrity, trust, respect and responsibility. Our unique products and services make our company one of the largest and most reliable in the industry, and our demonstrated commitment to customers, the community, employees and the environment has made Québec Linge "People you can count on!"

Canadian Linen and Uniform Services Company is looking for a Coordinator for the customer service department. They will have a variety of administrative responsibilities and can thrive within a fast-paced work environment. The ideal candidate would exude strong customer-focused skills, and receptionist. This person will demonstrate an enthusiasm in his/her work and enjoy providing support to various operational departments!

What you'll do:

• Responsible for greeting visitors, answering incoming phone calls on a multi-line Cisco Communication system, responding to customer's emails;
• Securing office supplies, collating and updating presentation materials, supporting other departments as needed;
• Working with our customer service representatives (drivers) to ensure accurate invoicing, bank settlements, customer inquiries or any service issues;
• Processing daily data entry timely and accurately with various programs;
• Accounts Receivable and Accounts Payable;
• Various reports in Oracle, Excel, ABS to be maintained and updated on a daily basis.

We are looking for individuals who are:

• Post-secondary education, preferably in a related area of study;
• Fluency in both English and French is required (verbal and written);
• Minimum of 4 years of experience within an Administrative and/or Office Support role;
• Highly proficient in the use of Microsoft Office software programs (I.e. Word, Excel, Outlook, and PowerPoint);
• Superior communication skills (both verbal and written);
• Excellent customer service skills and effective listening communication skills: both written and verbal;
• Demonstrates professionalism in punctuality, attitude, and grammar;
• Extremely organized in his/her approach to document control and administrative functions;
• Performs other duties as assigned.

What's in it for you:

• Job stability: Canadian Linen/ Québec Linge has been employing people for over 95 years in Canada
• Great benefits and employee assistance program
• RRSP program
• Ongoing paid training and mentoring
• Great teammates and collaborative work environment
• Consistently growing company that promotes from within

Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Job type: Full-time

Location: Montreal, Quebec