Operations Admin

Operations Admin

We are seeking a detail-oriented and proactive Operations Admin to join our team. This role is essential in ensuring the smooth financial and administrative execution of our operations across North America. The successful candidate will be responsible for preparing and sending accurate invoices, aligning billing with contractual agreements and purchase orders, and following up on outstanding payments. You will report to the Customer Fulfilment Manager and collaborate closely with local and international internal teams and customers to support seamless financial transactions and operational processes.

Key Responsibilities

• Create, review, and send accurate customer invoices in a timely manner.
• Ensure all billing details are aligned with customer contracts, purchase orders (POs), and agreed-upon terms.
• Cross-check contract terms, POs, and service delivery to ensure invoices reflect correct pricing, quantities, and service periods.
• Resolve discrepancies by liaising with internal departments (sales, operations, finance) and customers.
• Monitor accounts receivable and proactively follow up on overdue payments.
• Communicate with customers professionally to ensure timely resolution of payment issues.
• Maintain accurate records of collection activities and customer interactions.
• Assist in coordinating operational tasks such as sending order acknowledgements, shipment tracking, and customer communication.
• Support reporting requirements related to invoicing, collections, and operational KPIs.
• Maintain accurate documentation of all invoicing and billing correspondence.
• Ensure compliance with internal financial procedures and external regulatory & state sales tax requirements.

Qualifications

• Proven experience in invoicing, billing, or accounts receivable roles.
• Strong understanding of financial documentation such as contracts, POs, and invoice templates.
• Excellent attention to detail and organizational skills.
• Strong communication and customer service skills.
• Proficiency in MS Office (Excel, Word), SalesForce or other CRM platforms
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Associates Degree in applicable field (BA Preferable) or 5+Years of Experience in similar roles

Preferred Qualifications

• Experience working in operations or administrative support.
• Familiarity with CRM or ERP systems.
• Knowledge of basic accounting principles.

Our Values

• We work together
• We believe in people
• We won't accept the 'way it has always been done'
• We listen to learn
• We're trying to do the right thing

Equal Employment Opportunity Statement

Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.