Field Service Representative - Panama

Field Service Representative – Panama

Cambridge International Systems, Inc. Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you'll work alongside top talent worldwide, tackling some of today's most complex and critical challenges in defense and security.

We are currently seeking a Field Service Representative to support operations in Panama. This is a full-time, OCONUS position. This position is contingent upon contract award with an expected award date of October 2025.

What You'll Do

As a Field Service Representative, you will play a critical role supporting a U.S. government border security initiative by maintaining and improving the operational readiness of the Suzuki motorcycle fleet in Panama, ensuring local partners are well-trained and self-sufficient in ongoing maintenance and operations that serve U.S. government missions overseas. You will:

• Provide maintenance support for the Panamanian Suzuki Motorcycle Fleet
• Offer technical assistance and customer support in the operation and maintenance of motorcycles
• Conduct routine inspections and maintenance
• Diagnose and repair motorcycle failures
• Train local personnel (Inspectors, Supervisors, and Maintenance Managers)

What You'll Bring

Required Qualifications:

• Education & Experience: HS Diploma + 5 years providing technical support for Suzuki Motorcycles and experience in maintenance, inspection, and repair of Suzuki Motorcycles
• Technical Expertise: Must be able to repair and/or replace components and subcomponents of the Suzuki Motorcycle. Must be capable of providing written and verbal instructions in both English and Spanish
• Certifications: Must hold or obtain a valid U.S. driver's license before arrival in-country. Comfortable driving in both U.S. and Partner Nation (PN) environments. Proficient with modern IT tools and infrastructure technologies

Travel & Passport

• Must be able to travel extensively, both CONUS and OCONUS, unassisted
• Must have an active passport to support OCONUS travel and/or living requirements
• Must be a U.S. citizen
• Must be eligible to obtain/maintain a U.S. Passport

Work Environment

• Compliance with vaccination and medical requirements for TDY/OCONUS roles as per Vaccine Recommendations by AOR
• Industrial setting: Must be able to work in an office and industrial environment around heavy machinery and moving parts. Must be able to lift and move materials not to exceed the guidelines set for a one-man lift. Must be able to work at above normal elevations. Standard ladder heights (6', 8', 10' and 12') as well as scaffolding, boom lifts and scissor lifts. Must be able to perform site visits and carry a laptop computer and other required tools

Background & Security

• Employment is contingent upon successful background investigation
• Drug screening may be required for federal contract compliance

Benefits & Perks

We believe in investing in our team—both professionally and personally:

• Medical, dental, vision, life, accident, and critical illness insurance
• 401(k) immediate vesting and match
• Paid time off and company holidays
• Generous tuition & training support
• Relocation assistance
• Sign-on and performance-based bonuses
• Employee referral program
• Access to Tickets at Work, EAP, wellness initiatives, and more

If you're driven by mission, technology, and teamwork—we want to hear from you. Cambridge is growing, and this position is just one of many opportunities on our global team. Know someone perfect for the role? Referrals are welcome—both employees and non-employees may qualify for a bonus.

At Cambridge, innovation grows through diversity. We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive work environment for all.